Digital Analytics Hub - Virtual Event FAQ

Technical Issues

You must create a Zoom account to participate in the virtual DA Hub. You can download the two Zoom apps (desktop or mobile) here. We recommend using the same email address you registered to the DA Hub (see Q4 below for why this is critical).

Zoom’s web version doesn’t support Zoom's breakout rooms functionality. Therefore, you must use either the Zoom desktop app or mobile app, both available to download here. We recommend using the same email address you registered to the DA Hub (see Q4 below for why this is critical).

Please log into your personalised conference page here (requires your DA Hub password. If you haven’t created one simply click on Forgot my password and create one).

You must join Zoom using the same email address you used to register for the DA Hub. Otherwise, we won't be able to automatically transfer you from the main meeting room to your allocated discussion room. Expect a few minutes delay as we'd need to transfer you manually.
To change your email address in Zoom please log into your Zoom account and follow this process
.

You may also get the pop up message below from Zoom, in which case click on the Switch Account to Join and follow the instrcutions.

We strongly discourage using Zoom’s local dial-in numbers (currently Zoom only allows dial-in access for paying Zoom customers). However, if your Internet connection isn’t great and you're a paying Zoom customer, then you can use dial-in. But please be mindful that we’ll need to allocate you to your discussion room manually just before the discussions (which will cause a delay in you joining your allocated discussion)

If you’re seeing this screen for over a minute and it is after the event start time (9am CET) then we suggest closing the Zoom app and clicking on the link again

When you join the session Zoom will give you the option to test your speaker and microphone:

You can also test your audio settings by clicking on the arrow to the right of the Audio Setting (bottom left corner):

A short video explaining how to test and control your audio and video settings is available here.

All participants will be automatically transferred from the general session at the start of the event to their pre-allocated discussion rooms. If that hasn’t happened to you then please reach out to Matthias Bettag on the Zoom Chat or email him on info@digitalanalyticshub.com and he will attend to your request (this might take a few minutes).

Log into your personalised conference page here (requires a password. If you haven’t created one simply click on Forgot my password and create one). Click on the relevant discussion link to rejoin.
Alternatively, reach out to Matthias Bettag on the Zoom Chat or email him on info@digitalanalyticshub.com and he will attend to your request (this might take a few minutes)
.

We strongly discourage changing discussions during the event (it requires manual intervention and could take a few minutes). However, if you strongly feel a discussion isn't for you then please reach out to Matthias Bettag on info@digitalanalyticshub.com and he will attend to your request (this might take a few minutes).

Sometimes you may experience a loud echo in the Zoom meeting. This is normally due to one of three causes:

  1. A participant has both the computer and telephone audio active
  2. Participants with computer or telephones speakers that are too close to each other
  3. Multiple computer with active audio in the same conference room

To solve each of these issues please consult this Zoom page.

Your camera is not showing up in the Zoom Settings or it is selected but not showing any video. Plese follow these tips to troubleshoot this issue. 

About the virtual DA Hub

The DA Hub brings together senior practitioners in one place where they will help each other acquire the inside knowhow and insight required to lead their analytics practice more successfully.

Discover how leaders in the industry are overcoming common challenges. Learn what works and particularly what does not work to avoid costly career mistakes. Go back to your office with fresh ideas and the necessary use cases to gain management buy in to your analytics plans.

The DA Hub s an event for any senior practitioner looking to engage with peers through actively participating in 11 quality moderated discussions. You’ll learn about your peers' biggest challenges and how they went about overcoming them; exchange knowledge in all aspects of analytics management as well as subject matter expertise in marketing and digital analytics, data science, CRO and personalisation.

The event is almost exclusively roundtable discussions.

Each delegate participates in two roundtable discussions of their choice (based on availability).

Topics include a range of subjects from managerial challenges to new technology introductions in digital analytics, data science and optimisation. See agenda page.

Each delegate will receive a personal agenda with dedicated links to your selected discussion rooms by April 1st.

The event starts at 9am Central European Time with a short intro to all delegates. Then each delegate will be automatically redirected to their selected discussion room where an experienced analytics leader will moderate the 75-minute conversation. Following the first round we will break for 10 minutes and reconvene for the second round discussions at 10:40am. Delegates will once again be automatically redirected to their rooms. At 11:55am we will reconvene the entire audience for a 5-minute wrap up.

The DA Hub is managed by Matthias Bettag and Michael Feiner, two analytics veterans.

For this virtual event, we are partnering with online marketing and digital analytics consultancy IIH Nordic.